FAQs

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Welcome to Pharmacy Advance’s FAQ page!

Here you will find answers to commonly asked questions about our services, prescription refills, insurance, medication delivery, and more. If you have any additional questions or concerns, please don’t hesitate to reach out to our knowledgeable staff.

Thank you for choosing our pharmacy for your healthcare needs.

About

We operate under the strict guidelines set forth by the General Pharmaceutical Council (GPHC) in the UK. This means we undergo regular inspections to ensure we meet the highest standards for safe and ethical pharmacy practice. You can check our GPHC number here or at the bottom of the page.
We prioritise your privacy. Your data is encrypted and used only for orders, communication, and service improvement. We never share it without your explicit consent (except as legally required). See our Privacy Policy for details.
We can only share your medication information with your GP with your explicit consent. This is because of strict patient confidentiality laws in the UK. However, we strongly recommend giving your GP consent to be notified. Here's why:

Safer for you: A complete medication record with your GP helps avoid potential interactions or complications, especially if you're taking multiple medications.

Benefits future care: Your GP can more effectively manage your overall health when they have a comprehensive picture of your medications.

We will never share your information without your consent, unless there's a legal or safety concern. In such cases, we would prioritise your well-being and act in accordance with regulations.